The New Price is Right: Phuket taxi edition

I ordered a meter taxi from Bangkok Hospital to go to the Airport [on July 18], when I got in the taxi the meter was already at 140 baht, I asked the driver to reset the meter, but he refused, and quoted a 400 baht flat rate. I paid this, as I didn’t have time to go and find another taxi. After I arrived at the airport and checked in, I called the office to complain.

The first number I called, the operator didn’t understand me. The second number I dialed connected me to the girl who I had originally made the...

  • Asked on Thursday, November 22, 2012 | 02:10 PM
    Chalongian, Chalong

The complaint’s office staff are correct. The cost of a taxi journey from Bangkok Hospital to the airport is around 400 baht.

The initial flat-rate charge for any taxi is 50 baht. A surcharge of 150 baht is charged by the taxi company to send a car from the airport to pick you up at Bangkok Hospital.

The taxi fare starts at 7 baht per kilometer, reducing to 4 baht per km after 20km. You must understand that it is a long journey to the airport and you were actually charged a fair price.

If you have a grievance, concerning price or the driver’s behavior, you can lodge a complaint at either 1584 or the Taxi Meter Association on 076-202171.

We will either give the driver a warning, a fine or file complaint with the police depending on how serious the case is.

  • Answered on Thursday, November 22, 2012 | 02:10 PM
    Thaweesak Pomtagee, an officer of The Taxi meter Association.
Send a letter about this Issue & Answer